Become the most important department in your organization

Discover what happens in your customer center and get automated insights into improving customer satisfaction, reducing average handling time, increasing win-back and sales, and automating tedious tasks.
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All your customer conversations

contain valuable knowledge that should be shared with other departments

Increase customer satisfaction
by 20-40%

Improve your team's performance with conversational AI

Capturi is your shortcut to quickly analyzing how you can improve your customer conversations. This way, you get an automatic overview of what works in your department.
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Cut contact center costs
by 15-25%

Streamline your call handling with real-time AI

With Capturi's AI technology, you get concrete insights into the reasons for repeat calls, longer calls, and knowledge gaps. This frees up valuable time that you can use to build even better relationships with your customers.
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Automate workflows

Using AI, Capturi automates tedious tasks and provides access to email templates, key topics, and optimal coaching techniques.
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Increase customer retention
by 30%

Retain more customers

Capturi helps you increase customer loyalty. You can easily identify reasons for churn, understand customer needs, and use data to improve your winback strategies.
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Today we have analyzed


words for our customers.

Results that speak for themselves

More than 200 brands use Capturi's conversational AI to create measurable results that help their teams improve customer experiences, conversation quality, and customer retention. 

Read more about what results Scandinavian customer centers have achieved using AI and Capturi.



increase in positive experiences

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increase in positive language use

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increase in customer satisfaction

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Become the most important department in your organization

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